Return & Refund Policy

At Astrologically, we take great care in ensuring that our products, many of which are energized, meet the highest quality standards. Due to the sacred and energized nature of these products, exchanges are not permitted unless the item is damaged or incorrect.

Eligibility for Returns & Replacement

Customers may request a return or replacement within 7 days of receipt only under the following conditions:

  • The product received is defective or damaged.

  • An incorrect product was delivered.

Non-Returnable Items:

  • Energized products cannot be returned or exchanged unless damaged or incorrect.

  • Products that have been used or damaged by the customer are not eligible for return or replacement.

  • Any personalized or customized items cannot be returned.

Return & Replacement Process

  1. Initiation: Contact our customer support team at support@astrologically.store with your order details and a description of the issue (defective, damaged, or incorrect item). Please include images for verification.

  2. Approval: Our team will review your request and notify you of the approval status. If approved, you will receive return instructions.

  3. Shipping: Use the prepaid shipping label provided by www.astrologically.store to return the item. Items must be securely packaged to avoid further damage.

  4. Replacement: Once we receive and inspect the returned product, we will initiate a replacement, which will be shipped within 4 business days.

  5. Refund (if applicable): If a replacement is not available, we will process a refund to the original payment method within 5-7 business days.

Quality and Authenticity Guarantee

At Astrologically, we ensure that all our products are sourced from reputable suppliers and maintain the highest quality standards.

  • Authenticity: We guarantee the authenticity of all products sold on our platform.

  • Quality Assurance: Each product undergoes rigorous quality checks before being shipped to our customers.

Disclaimer: Astrologically does not guarantee specific outcomes or benefits from our products, as their effectiveness may vary based on individual circumstances.

Contact Information For any queries or assistance regarding returns, replacements, or quality concerns, please contact us at:

Email: support@astrologically.store

Our support team is happy to assist you with any concerns regarding your purchase.